FAQ

Common FAQ Categories & Answers

Products & Ingredients

• Q: Are your products all-natural?

A: Yes! We use only high-quality herbs, botanicals, and natural ingredients.

• Q: Are your products safe for sensitive skin?

A: Our formulas are crafted with gentle, plant-based ingredients, but we always recommend a patch test.

Orders & Shipping

• Q: How long does shipping take?

A: Orders are processed within 2-3 business days. Delivery takes 3-7 days depending on your location.

• Q: Do you offer international shipping?

A: Not yet, but we’re working on it!

Returns & Refunds

• Q: What is your return policy?

A: Due to the nature of our products, we do not accept returns. However, if there’s an issue, contact us and we’ll make it right.

Customization & Bulk Orders

• Q: Can I request custom formulations or wholesale orders?

A: Yes! Email us at support@twisted-gardens.com for inquiries.